Payment / Delivery / Refund

Payment options

  •     Credit card: VISA / MASTERCARD / AMEX / PayPal / Apple Pay
  •     PayPal / PayPal Express
  •     Direct bank transfer prior delivery

Unfortunately, due to the nature of our products, we do not provide the option of cash on delivery. However, if that is your only option, contact us, and we will find a solution.

 

VAT and final price of products

All prices are displayed by default and will be charged in EUR currency by the check out. All other currencies represent the current exchange rate, and are for your reference only. The basic VAT rate of 20% is already included in prices shown. If there is a different VAT rate in your country, the final price will be adjusted accordingly, after entering your address.

 

Delivery options

Slovak and Czech Republic:
Home delivery to your address
     • Price: 5 €
     • Delivery time: approx. 3 working days
     • Storage duration: 7 days
     • Notifications: yes, by e-mail or SMS

Germany, Austria, Hungary, Poland, Romania, Croatia, Slovenia, Greece:
Home delivery to your address
     • Price: 6 €
     • Delivery time: approx. 5 working days
     • Storage duration: 7 days
     • Notifications: yes, by e-mail or SMS

Belgium, Bulgaria, Denmark, Estonia, France, Netherlands, Ireland, Lithuania, Latvia, Luxembourg, Portugal, Spain, Italy:
Home delivery to your address
     • Price: 11 €
     • Delivery time: approx. 7 working days
     • Storage duration: 7 days
     • Notifications: yes, by e-mail or SMS

Finland, Sweden:
Home delivery to your address
     • Price: 21 €
     • Delivery time: approx. 7 working days
     • Storage duration: 7 days
     • Notifications: yes, by e-mail or SMS

We deliver only to the above-mentioned EU countries. In the case of interest to deliver to another country, please contact us and we will find a solution together.

Shipping cost is free in the case of orders over 200 EUR.

 


Returning and claiming good options


When to choose a return good option?
     • the good does not suit you (size, type ...)
     • not according to your expectations

What are the return policies?
     • packaging and delivery costs back to us are paid by you
     • the goods must not be opened, used or damaged in any way
     • we will return the amount paid to your account, reduced by delivery fees

When to choose a claim good option?
     • the good is delivered damaged
     • the product gets spoiled during the warranty period

What are the claim policies?
     • packaging and delivery costs back to us are paid by us
     • we will refund the whole amount paid to your account

Find more info in our Terms and conditions of use.